We have a big update that we're so excited to share with you: our new Subscriptions platform is here! Subscription analytics are notoriously difficult to calculate. Not only do you need to understand your revenue, profit, orders and conversion - you need to layer subscription-specific metrics on top of that, like monthly recurring revenue, churn, and retention, along with individual subscriber and plan data points. It's not easy to get all that information in one place - much less in a way that makes sense. The good news? That's exactly what we specialize in at Glew.
We launched our previous subscription analytics offering a little over a year ago. But after working with a few of our longtime merchants, we realized that there was a lot more we could be offering subscription businesses to help them grow. More importantly? We realized that no one had really figured subscription analytics out yet - and there were a lot of frustrated subscription merchants out there. So we decided to completely overhaul our existing subscriptions platform. Over the course of the last few months, we added:
Read on for more about our new Subscriptions platform. If you're a current Glew user, you can see these updates in the Subscriptions tab in Glew (you'll just need to have ReCharge connected). Not a Glew user? Start a free trial and connect Shopify and ReCharge to check it out!
Our retention cohort, showing how many subscribers you're retaining month-over-month
We added several brand-new metrics and some powerful new functionality, designed to help merchants access more and better subscription insights.
Subscription KPIs, including revenue, profit, MRR, average MRR per subscription and churn rate
We updated our calculations for several metrics to be more consistent with ReCharge. You may notice a slight change in your data for the following:
Subscriber KPIs, including average revenue per subscriber, first-time subscribers, subscriber churn and LTV
Here's what we're most excited about. There are several metrics and features in this update that are totally unique to Glew - you'll have a hard time finding them anywhere else, giving your business a major leg up when it comes to subscription and growth.
Example insight: Subscription MRR, including previous period comparisons[/caption] Want to see our updated Subscriptions platform? Start a free trial today. You can also check out our FAQs for more information on our new subscriptions update, see our recent subscription analytics webinar, and stay tuned for more subscription resources coming soon!
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