Your rewards program helps you build brand loyalty and turn first-time buyers into repeat customers. But to know if your rewards program is really working, you need to be able understand the impact to your bottom line.
Glew helps you connect data from Smile.io and your ecomerce platform to measure and optimize your rewards performance. See your most active rewards program users. Identify rewards-based customer segments for targeted marketing. And visualize how rewards drive metrics like revenue, AOV, LTV and repeat purchases.
Get data like reward points and rewards tier on the customer level to see who's engaging with your loyalty program, and combine data from your ecommerce cart to see how rewards impact purchase behavior.
Create customer segments based on rewards activity or tier. Then, automatically push those segments to your email platform for targeted communications that drive engagement with your brand.
Seamlessly combine Smile.io data with KPIs from your ecommerce cart to see the impact of your rewards program on your business, from revenue and repeat purchase rate to average order value and lifetime value.
As soon as your data is imported and transformed, you'll be able to access it in Glew.io.
Smile data is available in Glew's Customers tab, on the All Customers table. There, you'll be able to see reward program usage on the individual customer level, create custom segments based on reward points, and see metrics like average order value and lifetime value by reward segment. This data can help you optimize your rewards and loyalty program, as well as develop unique strategies for different customer segments.
It's easy to integrate your Smile data with Glew. Once your store is set up in Glew, just go to your Store Settings and select Smile from the integrations list. Then, you'll need to log into your Smile account to get your API keys. Add your API keys to Glew, follow the rest of the steps for integration listed in Store Settings, and your data will be ready to import.
Glew currently pulls reward point value for individual customers from Smile. More data, including VIP tier and reward program status, is coming soon.
Glew's Smile integration is available with any Glew subscription - Glew.io, Glew Plus or Glew Enterprise.
If you're a Smile user and you want to check Glew out, you can sign up for a 10-day free trial - you'll be able to connect your Smile account and explore all our features during that window. Start your free trial, or click the chat window on this page to get in touch with our team!
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