Ecommerce
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SFCC Analytics and Reporting

Advanced Analytics and Reporting

Glew blends the data from your Salesforce Commerce Cloud store with Google Analytics, Facebook, Instagram, Amazon, Klaviyo, Mailchimp and more for unified multichannel reporting and analytics!

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Connect Glew and

Salesforce Commerce Cloud

to:

  • See Salesforce Commerce Cloud data alongside Google Analytics, Amazon, Facebook, Google Ads, Recharge and more
  • Automate advanced Salesforce Commerce Cloud reports across your marketing channels, customers, products and inventory
  • Access powerful KPIs and visualizations instantly with Glew's multichannel Salesforce Commerce Cloud ecommerce dashboard
  • Leverage powerful segmentation to better understand and connect with your Salesforce Commerce Cloud customers
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All-in-one reporting and analytics for SFCC stores.

Glew integrates Salesforce Commerce Cloud seamlessly with all the other apps and platforms you use to run your business, delivering powerful cross-channel analytics and advanced reporting for Salesforce Commerce Cloud stores.

From sales and marketing to customers, products and more, Glew makes it easy to understand and take action on your Salesforce Commerce Cloud data, with powerful pre-built dashboards and scheduled reports.

Whether you’re planning your budget, optimizing campaigns or evaluating product sales, Glew gives you unparalleled insights to drive growth and streamline Salesforce Commerce Cloud reporting.

FEATURED KPIs

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Performance KPIs

Revenue
AOV
Profit
Visits
Orders
Conversion rate

Customer analytics

LTV
Pre-built and custom segments
Customer status
Discounts
Revenue
Profit
Customer table and individual profiles
Purchase behavior analysis
Orders
Abandoned carts and abandoned cart amount
AOV
Location
Customer tags
Relationship length
Refunds
Order dates
Cost of goods sold
Campaign/channel attribution

marketing analytics

Channel and attribution reporting
Orders by channel
Refunds by channel
AOV by channel
Return on ad spend
Email KPIs
Revenue by channel
Discounts by channel
Ad spend by channel
New and repeat customers by channel
Cost of goods by channel
LTV by channel
LTV:CAC by channel

product analytics

Product table and individual profiles
Top-selling product
Orders by SKU
Profit by SKU
Product tags
Cost of goods sold by SKU
Quantity sold by SKU
LTV by SKU
Pre-built and custom segments
25+ pre-built customer segments
Revenue by SKU
Quantity and amount refunded by SKU

Inventory analytics

Quantity available
Sell through rate
Depletion days
Retail value
Quantity sold
Inventory velocity
Out of stock date
Product status
Average price
Holding cost

SFCC + Product Analytics and Reporting

Track KPIs for individual SKUs, product categories, segments and vendors to understand product performance at all levels of your business. Analyze which products help you acquire new customers, and which ones drive repeat purchases. Plus, make sure your product strategies are profitable with automated COGS reporting.

SFCC + Customer Analytics and Reporting

Filter and segment dozens of data points to find your most valuable customers and see what they have in common, so you can attract more customers like them. Use customer tags to report on groups of buyers, like retail vs. wholesale. Monitor active, at-risk and lost customers to identify your best retention opportunities.

SFCC + Inventory Analytics and Reporting

Track hot products and know exactly when to re-order, so you don't miss out on revenue when customers are ready to buy. Know how much it's costing you to keep inventory, and when you should discount to move slow products faster. Develop a profitable pricing strategy that drives customer acquisition and your bottom line.

Connect your SFCC store in Glew in just a few clicks using your Salesforce Commerce Cloud login.

As soon as your SFCC data is imported and transformed, you'll be able to access it in Glew.

FAQs

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